Privacy Policy
Updated on: 2025-04-28
A. Introduction
We are committed to safeguarding your personal data and ensuring the your rights thereunder are protected. This Privacy Policy will provide you with information on what personal data we collect, why we collect it, how we use it, who we may share it with, and your rights as regards your personal data. We are committed to complying with the European General Data Protection Regulation 2016/679 (the "GDPR").
This Privacy Policy applies to the processing of your personal data by us, primarily in connection to your use of this website.
This Privacy Policy also applies to our processing of your personal data in relation to our communication with you, our processing of your queries, your use of our products and/or services, and any other relationship with you that is not covered by a separate privacy policy.
Any reference to "us", "we" or "our" refers to Terragon.
This Privacy Policy may be updated by us from time to time. Please check this Privacy Policy periodically to make sure that you are agreeable with any changes therein.
By accessing and using this website, you shall be deemed to understand and agree to this Privacy Policy. If you do not agree to this Privacy Policy, please cease all access and use of this website immediately.
B. Legal Bases for Processing Your Personal Data
We may process your personal data on the legal bases in accordance with the GDPR as follows:
- Consent
We may process your personal data based on your consent. We will only process your personal data based on your consent, where we cannot or otherwise choose not to rely on any other legal bases as mentioned below. Where we process your personal data based on your consent, you have the right to withdraw your consent at any time. Should you wish to withdraw your consent please contact us at dpo@terragon.tech. However, please note that any withdrawal of your consent will not invalidate any processing operations carried out prior to the withdrawal of your consent. - Contract
We may process your personal data as may be necessary for the entry or performance of a contract between you and us. - Legal Obligation
We may process your personal data as may be necessary for our compliance with a legal obligation under any applicable laws of the European Union or Member State. - Legitimate Interest
We may process your personal data as may be necessary for our legitimate interests, such as business or commercial interests, or to exercise our legal rights in any legal proceedings. We will only process your personal data on this basis if our legitimate interests are compelling and proportionate when balancing against your rights and interests.
Please note that you have the right to object against our processing of your personal on this basis by contacting us at dpo@terragon.tech. We will consider your objection as soon as reasonably practicable and provide you with an appropriate response.
C. What Personal Data do we process?
We set out below the categories of personal data which we process, the purpose for processing such personal data, and the corresponding legal basis(es) used for such processing. Please note that some categories of personal data may be processed for several purposes and/or based on several legal bases.
Categories of Personal Data | Purpose of Processing | Legal Basis for Processing |
---|---|---|
Identification Data Identification data refers to data that allows us to identify you, which may include your full name, the company you represent and your title. | To identify you, conduct KYC/ AML checks, and respond to your queries | Consent Contract |
To provide you with information on our offers, industry events and other news and products of ours and of our affiliates that may interest you | Consent | |
Contact Data Contact data refers to data that allows us to contact you, which may include your full name, email address, telephone/mobile number, address, Telegram ID, the company you represent and your title. We may obtain contact data from you when you contact us, either by using the contact form on this website or by other means. | To contact you and respond to your queries | Consent |
To provide you with information on our offers, industry events and other news and products of ours and of our affiliates that may interest you | Consent | |
Other Data Any other data which you choose to provide us. | Depends on the nature of the data provided. | Legitimate interest (at least for the initial processing required to assess such data to determine further purpose and legal basis for processing it) |
Activity Data Activity data refers to data pertaining to your activity on this website, which may include the number of times you have visited this website, the time you enter and stay on this website, and other similar activities. | To evaluate and improve the effectiveness of this website in user engagement | Consent Legitimate interest (improving user engagement and experience of this website) |
Technical Data Technical data refers to data pertaining to your device and network information when you access or use this website, which may include your IP address, information from your browser or device, and where you access this website. | To evaluate and improve the effectiveness of this website in user engagement To assess, prevent and protect the website against any fraudulent and/or malicious activities | Consent Legitimate interest (improving user engagement and experience of this website) Legitimate interest (ensuring this website's integrity and security) |
We do not use any automated processing or profiling functions in processing your personal data.
In this regard, please also refer to our Cookies Policy for more information regarding our use of cookies.
D. Data Retention
Any personal data which we collect and process for any purpose will not be kept for longer than necessary for that purpose. We may retain your personal data for as long as we have a relationship with you and up to one (1) year thereafter, or where such retention is necessary for us to comply with our legal obligations under applicable laws. As regards your personal data used to provide you with information on our offers, industry events and other news and products of ours and of our affiliates that may be of interest, such data will be processed until you inform us that you no longer wish to receive such information from us.
E. What are your rights?
- access your personal data, and be informed of the persons to whom your personal data has been disclosed;
- rectify your personal data
- be forgotten i.e. request us to delete your personal data we process
- restrict and object to our processing of your personal data, including for marketing purposes
- data portability i.e. to receive and transmit a copy of your personal data to another (if you request us to assist with transmission in this regard, we may charge a reasonable administrative fee if the request is unreasonably excessive, and please note that we may not be able to assist if such request is not technically feasible)
- lodge a complaint with any relevant data protection supervisory authority to assess whether we have infringed any of your rights as regards your personal data. Without limiting this right, we kindly ask you to attempt to resolve any issues you may have with us directly, prior to lodging a complaint
- object to any automated processing, including profiling, of your personal data, and to obtain human intervention, express your point of view and to contest the decision as regards any automated processing of your personal data
If you wish to exercise any of your rights mentioned above, please contact us at dpo@terragon.tech.
F. To whom do we share your personal data?
We may share your personal data with competent regulatory authorities if necessary for compliance with laws or regulations applicable to us.
We may share your personal data with any member of our group of companies (i.e. our parent companies, their parent companies and all of the subsidiaries of such companies) where reasonably necessary for the purposes set out in this Privacy Policy.
We may share your personal data with our professional advisers where reasonably necessary to manage risks, obtain professional advice, or to exercise our legal rights, whether in court or in an out-of-court proceeding. We may also share your personal data with other third parties as follows:
- with your consent, to third-party service providers which may provide services that you require or are interested in
- IT and related services' providers and their sub-processors, engaged in operating this website, such as service providers contracted to store your personal data (Amazon Web Services);
- analytics, business intelligence partners and search engine providers and their sub-processors
You can always contact us to receive the applicable list of our service providers which process your personal data.
We may be involved in a proposed sale, merger, or any other change in ownership or control of our company. In such an event, your personal data may be disclosed to the new owner or controlling entity as part of the proposed transaction or during the pre-transaction preparation or due diligence process. Unless you consent otherwise, the new owner or controlling entity may process your personal data only in accordance with this Privacy Policy.
We will not sell your personal data to third parties, nor share your personal data with third parties for their own business or commercial purposes without your consent.
G. Contact Us
Please contact us at dpo@terragon.tech if you have any queries regarding this website or Privacy Policy.